Sharles, a professional accountancy & business advisory firm, started on their LEAN transformation journey with MaxCap mid 2019. Our aim was to invest in and maximise the effectiveness of our people in a measured way, with the goal of providing a platform that allows both our people, and business, to grow more effectively and thrive into the future.
Audrey has been our trusted partner from the start by providing hands on guidance on all things LEAN, including training and coaching of our new Lean Leaders. Audrey has also worked with all of our teams to support process, system and productivity reviews, and generally helped us drive through innovation, all with the aim of achieving sustainable success.
Audrey has shown us how LEAN can be an effective methodology for delivering strong, sustainable foundations as it provides an equal balance between technical skills and cultural considerations. With her guidance, our organisation will be a better place in the future because of it.
We always aim to maximise our people, enhance our client services, increase productivity and profitability, drive innovation, and achieve sustainable success. Applying this tried and tested approach to change management, with Audrey steering us through the journey, is already paying dividends.